The internet can provide fast and easy answers to searches ranging from mundane to complicated. Whether you’re looking for your bank’s routing number or you want to know the business hours of a store you’re planning to visit – you can find it online. But sometimes consumers want to talk to a real person.
Prospective legal clients are no different.
A live chat platform with skilled operators can turn visitors into clients. They work to build a relationship with site visitors while capturing the important intake information you need. Chat operators keep high-quality leads engaged so they don’t go to the competition. We talked to the director of international operations at Ngage Live Chat, Berni Roberto, to find out what sets this platform apart from bots or robotic operators.
Discover the Ngage Live Chat difference in their blog post, “How Live Chat Can Work For You.”