Intake Answering Service

Never miss a call from a prospective client.

Lead Intake

Be there for potential clients when you’re most needed.

When potential clients reach out to a law firm, they want  immediate responses — regardless of the day, time, or your workload. If you can’t satisfy their needs, they’ll move on to someone who can.
With our state-of-the-art communication technology, we answer on your behalf so there’s there’s no more playing “phone tag.” We qualify and nurture prospects until we can hand you a retained client.

We’re trustworthy, trained, and always on.
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24/7/365
Available 24/7/365 for answering services (even holidays).
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Customized.
100% legal-focused operators, trained to match your firm’s branded tone and messaging
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Bilingual.
We have both English and Spanish specialists.
Answering services and lead intake by Intake Conversion Specialists (ICE), powered by Martindale-Avvo.
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Our intake experts operate as an extension of your firm: the attorney-trained answering service team greets each caller with a professional, empathetic response.

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We pre-qualify every lead based on your specific parameters and determine each call’s priority, triaging according to your specifications.

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Our dedication to serving our clients translates into our fees. We don’t charge for talk time and there’s no cost per lead. You pay only when we retain a qualified client, using your criteria, for you.

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You won’t miss out on potential clients and can choose from a range of communication services, including text or email. So if you’re capturing large legal case leads and mass torts, our services are invaluable.

The right answering, intake, and retainer services can be invaluable additions to your small law firm’s marketing plan.
See What Our Customers Have To Say

Our trusted partnerships with attorneys are of utmost importance. Here’s what they’ve been saying about us.

  • rating starsrating stars
    “I don’t know what it is, but you guys have the secret sauce and its getting me a lot more leads. I got over 2x as many leads with Ngage versus my previous chat provider from this head to head challenge.”
    Steven E. Altman, Esq
    Verified customer Verified customer
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    “Three years and thousands of leads later, Martindale-Nolo’s lead generation service continues to deliver the highest ROI for my practice. There’s no doubt that attorneys will be successful with Martindale-Nolo, as long as they service the leads and follow best practices.”
    Charles Clapp
    Verified customer Verified customer
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    “Martindale-Hubbell has provided our firm with a quality website that gets results! Their staff promptly responds to our inquiries and are quick to provide effective solutions to accomplish our goals.”
    Jeff Harding
    Verified customer Verified customer
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