If you’ve implemented a successful review strategy, you’ll notice more clients willing to leave you feedback — good and bad. The number one rule of getting reviews is that you respond. Let the reviewer know you monitor your reviews and appreciate their input. Check out our/the do’s and don’ts of engaging with reviewers.

Infographic: Do's and Don'ts of Review Response

Infographic: Do's and Don'ts of Review Response

Infographic: Do's and Don'ts of Review Response

Want to know more about how to get, answer, and promote your reviews? Download our Client Reviews Guide for Lawyers today.