Best intake practices for retaining more clients

Provided with the American Bar Association

You’ve worked hard to obtain client leads and referrals for your law firm. Now, what do you do? Learn from our panel of online legal, marketing and attorney experts on best practices, new technology and intake resources that make a huge difference in retaining clients.

Webinar topics include:

  • Top 3 online marketing tactics.
  • Critical response times and follow-up best practices.
  • New technology for engaging clients.
  • Why intake is important and how any sized firm can do this better.


  • Chelsey Langan – VP, Sales
  • Mark Shepherd, President – Ngage Live Chat
  • Austin Andrukaitus – CEO, AttorneyASAP
  • Joshua Eyestone – SSDI Attorney, Heard & Smith

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