Elizabeth Trach
Recent Articles
How to Ask Clients for Online Reviews
Online reviews have become increasingly important for law firms. Today’s clients find everything on the internet, so it’s crucial for law firms to make sure they stand out in Google, Yelp, Avvo.com, Lawyers.com and other searches and have compelling reviews posted on the most trusted sites. The first step to getting more reviews is to…Read More
What Is Customer Service in Legal?
Good customer service in legal is just as critical to success as good customer service in any other field. For every one of you, there are dozens of other lawyers who can do the same job – maybe they don’t do it as well, but potential clients will never know that if you don’t convey…Read More